FREQUENTLY ASKED QUESTIONS
The photos on our product page represent the exact item you will receive. While minor differences in color or details may occur due to screen settings, the product delivered to you will be the same as the one shown in the images.
Bir ürünü iade etmek oldukça kolaydır. Kozmetik, gıda ve iç giyim ürünlerinde hijyen koşulları gereği paket açılmış veya kullanılmış ürünlerin iadesi kabul edilmez; ancak ambalajı açılmamış ürünleri 14 gün içinde ücretsiz olarak iade edebilirsiniz. İade talebiniz onaylandıktan sonra size verilen adımlar doğrultusunda ürününüzü kolayca geri gönderebilirsiniz.
We regularly restock items that are marked as out of stock, and we strive to keep most of our products available at all times. The item will likely be back soon, and you can enable stock notifications to be informed as soon as it becomes available again.
Once your payment is confirmed, your order is quickly processed and handed over to the courier. Delivery times vary depending on your country, the chosen shipping method, and the carrier’s workload, but international shipments are typically delivered within 5–15 business days. Please note that customs procedures, local regulations, or additional inspections may occasionally cause delays. Once your order has been shipped, you can easily track every step of the delivery process using the tracking number provided.
Your order will be dispatched from one of our warehouses located in Turkey, the Netherlands, or the United States. The dispatch location is determined based on your delivery address and product availability, ensuring the fastest and most efficient shipping possible.
